DMS System in Europe

DMS System for dealerships in Europe. Market size, regulations, benchmarks, and compliance.

DMS platforms record transactions. They rarely require structured override reasons. DealerInt captures the why at the point of decision. DealerInt provides decision intelligence and override visibility for dealerships in Europe. Works with every major CRM, DMS, and F&I platform. No integration required. Chrome extension install.

Market size

Regional automotive retail context

European automotive retail spans 50,000+ franchised points and hundreds of thousands of independent dealers. New car registrations ~12M annually; used car market larger.

Local regulations

Key compliance considerations

  • EU Consumer Rights Directive and national implementations (e.g., BGB in Germany, Code de la consommation in France).
  • GDPR for all customer data; consent and retention must be documented.
  • Motor finance regulations vary by country; MiFID may apply to some F&I.
  • Block Exemption Regulation (BER) governs dealer-manufacturer relations.

Dealer benchmarks

Override and recovery data

Override patterns vary by country. German and French franchise dealers show tighter policies; Southern European independents often have higher unrecorded override rates. Structured capture supports cross-border groups.

View Dealer Profit Index →

Compliance rules

Best practices for {regionName}

  • GDPR-compliant data handling for CRM and decision logs.
  • National consumer law compliance for pricing and disclosure.
  • Finance documentation for regulated activities.

Pricing norms

Typical costs for {regionName}

DealerInt: €750/store/month (approx). DMS and CRM vary widely: €150–€600/month. Multi-country groups often standardize on one decision layer.

Regional quotes

What dealers in {regionName} say

We operate in four countries. DealerInt gives us one view of override patterns.

Group CFO, EU

Our auditor wanted traceability. Reason codes solved it.

Compliance, Germany