DMS System in Australia
DMS System for dealerships in Australia. Market size, regulations, benchmarks, and compliance.
DMS platforms record transactions. They rarely require structured override reasons. DealerInt captures the why at the point of decision. DealerInt provides decision intelligence and override visibility for dealerships in Australia. Works with every major CRM, DMS, and F&I platform. No integration required. Chrome extension install.
Market size
Regional automotive retail context
Australia has ~3,500 new car dealerships and 40,000+ licensed motor dealers. New vehicle sales ~1.1M annually; used car market ~3M+ transactions.
Local regulations
Key compliance considerations
- Australian Consumer Law (ACL) governs warranties, misleading conduct, and remedies.
- National Consumer Credit Protection Act (NCCP) for finance; dealers must comply.
- State-based dealer licensing (e.g., VACC in Victoria, MTA in NSW).
- Privacy Act applies to customer data; Australian Privacy Principles.
Dealer benchmarks
Override and recovery data
Australian dealers face similar margin pressure. Override rates align with US independents (5–6%) where structured capture is absent. Recovery rates of 15–20% within a quarter are typical.
View Dealer Profit Index →Compliance rules
Best practices for {regionName}
- ACL disclosure requirements for used cars; odometer, history, warranty.
- NCCP compliance for F&I; document exceptions and responsible lending.
- Privacy policy and data retention aligned with Privacy Act.
Pricing norms
Typical costs for {regionName}
DealerInt: A$1,200/store/month (approx). DMS: A$300–A$800/month. F&I and CRM add A$100–A$300. Competitive with local vendors.
Regional quotes
What dealers in {regionName} say
“We're a 4-site group in NSW. DealerInt showed us which store had the override problem.”
GM, Sydney
“NCCP compliance was the trigger. We needed reason capture for every exception.”
F&I Manager, Melbourne