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Does DealerInt track parts department overrides?

In summary: DealerInt focuses on sales and F&I. Parts overrides may be in scope if they're entered in a system the extension accesses. Contact DealerInt for parts-specific capabilities.

Expanded explanation

DealerInt focuses on sales and F&I. Parts overrides may be in scope if they're entered in a system the extension accesses. Contact DealerInt for parts-specific capabilities.

Key points

  • Structured reason capture at the point of decision
  • Real-time override visibility across departments
  • No DMS replacement—works alongside CDK, Tekion, DealerTrack, and more
  • Chrome extension install; no API integration required

Benchmark data

Industry estimates suggest 2–5% of gross margin is lost to unrecorded overrides. On a $50M operation, that's $1–2.5M annually.

Recovery rates improve with consistent policy and visibility. DealerInt provides executive reports with prevented loss metrics and ROI proof. See the Dealer Profit Index for regional and segment breakdowns.

Case study

We run Reynolds at 15 rooftops. DealerInt showed us override patterns we never had before. Recovered $62K in quarter one.” — Group GM

Implementation steps

  1. Install DealerInt as a Chrome extension alongside your DMS. No integration required.
  2. Define override policy: thresholds, approval limits, reason codes.
  3. Train staff on reason capture. The prompt appears only when an override occurs.
  4. Review dashboards weekly. Override volume by reason, department, location.
  5. Use data for policy refinement and training—not blame.

References

Author

DealerInt Team. Dealership decision intelligence. Meet our experts.

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